WATCH SERVICE & RESTORATION

The Work Begins With
Understanding the Watch.

Before a component is removed, the watch is observed. Its condition, behavior, timing, and history help determine what should happen next—and what should be left alone.

Eric Auffhammer examining a mechanical watch at the Balance of Time workbench
OBSERVATION BEFORE INTERVENTION BALANCE OF TIME / WORKBENCH

Workshop Scope

Currently Accepting Select Projects

Balance of Time is currently accepting select watch service and restoration projects. Each watch is evaluated based on condition, movement, parts availability, and the scope of work required.

Complex complications, highly specialized repairs, or work requiring equipment or expertise beyond the workshop's present capabilities may be declined or referred to an appropriate specialist.

Honest evaluation. Careful work. Respect for the watch.

Request Watch Service

Tell Us About
Your Watch.

Start with what you know. Clear photographs and a short description of the problem help determine whether the watch is appropriate for the workshop.

Service Intake

Open a New Watch File

BOT / SERVICE REQUEST
01

Owner Information

How should we reach you?
02

The Watch

Tell us what is in front of you.
Movement Type
03

Condition & Service

Describe the problem as simply as you can.
04

Watch Photographs

Clear images help with the initial evaluation.
Before You Submit

No work begins until the watch and proposed scope of service have been discussed.